JAMB introduces counselling centre to support candidates

The Joint Admissions and Matriculation Board (JAMB) has introduced a Candidate Counselling Emergency Support Centre to assist candidates facing urgent concerns.

In a statement shared via its official X handle on Friday, JAMB stated that the newly established centre will serve as an additional support channel while complementing its existing ticketing platform, which remains the preferred and most effective means of communication with the Board

The statement read, “In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC).

“Members of the public, particularly Candidates with genuine concerns can reach out to any of these officials: a. Gbenga b. Yusuf c. Dubem d. Tony e. Ogbonna and f. Emma on 07002200016.”

The Board, however, stressed that its ticketing platform is still the most reliable option for candidates seeking assistance.

“Please note that the ticketing platform is still the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply,” the statement added.

JAMB had directed over 300,000 candidates to retake the Unified Tertiary Matriculation Examination after identifying technical issues.

The affected candidates were said to have experienced score distortions caused by glitches at some Computer-Based Test centres.

The rescheduled UTME commenced on Friday.

Some candidates have raised concerns, noting that WAEC has yet to formally announce any changes to its timetable, leaving them uncertain about possible clashes between the two examinations.

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